We offer free shipping across India. Orders are generally processed and dispatched within 1–2 business days and delivered within 8–14 business days, depending on the delivery location and courier service.
Order Cancellation: Orders can be cancelled within 24 hours of placing the order. To request cancellation, please email ssaronginternational@gmail.com or use any of the contact methods listed on our Contact Us page. Requests made after 24 hours may not be accepted.
SSARONG does not offer product returns. Exchanges are available only in eligible situations, including damaged, defective, incorrect, or incomplete products. Exchange requests must be raised within 48 hours of delivery. An unboxing video is mandatory for such claims. For complete details, please refer to our Return, Exchange & Refund Polic

6-Month Plating Service Warranty: If the plating wears off or fades within 6 months of delivery, SSARONG will provide the plating service free of charge, with the customer responsible only for two-way shipping charges. After 6 months, both the applicable plating charges, which vary by jewellery piece, and two-way shipping charges will be borne by the customer.

SSARONG does not offer refunds for general product returns, as product returns are not accepted. Refunds may apply if an eligible issue cannot be resolved through exchange, or if a replacement product is unavailable.

For eligible prepaid orders, refunds are processed to the original payment method. For COD orders, refunds are applicable only in specified situations and are transferred to the bank account of the individual named in the billing details. Applicable shipping, COD handling, gift packaging, or similar service charges are non-refundable.