Terms of service

OVERVIEW

Welcome to SSARONG. This website is operated by SSARONG and provides customers with access to our jewellery products, information, and related services.
Throughout this website, the terms “SSARONG”, “we”, “our”, and “us” refer to SSARONG, while “you” and “your” refer to any visitor, customer, or user of our website.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Use, our Privacy Policy, and other policies published on this website.
These Terms apply to all visitors and users of the website, including customers and anyone who places an order or interacts with our services.
If you do not agree with any part of these Terms, please discontinue using our website and services.
We may introduce new products, features, or services from time to time. Unless otherwise stated, such additions will also be subject to these Terms of Use.
We reserve the right to update or modify these Terms at any time. Any changes will become effective once published on this page. Your continued use of the website after such changes are published constitutes your acceptance of the updated Terms.

SECTION 1 – WEBSITE USAGE

You agree to use this website only for lawful purposes and in accordance with these Terms.
You must not use the website to engage in fraudulent activities, violate applicable laws, infringe upon intellectual property rights, transmit malicious software, or interfere with the security or proper functioning of the website.
If you misuse the website or our services, we reserve the right to restrict or terminate your access without prior notice.

SECTION 2 – GENERAL TERMS

We reserve the right to refuse service, cancel an order, or restrict access to our website when reasonably necessary to protect our customers, our business, or to comply with applicable laws.
We make reasonable efforts to keep the website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical issues, updates, or circumstances beyond our reasonable control.
You may not reproduce, copy, distribute, sell, or commercially exploit any part of our website, including our content, product images, designs, or other materials, without prior written permission from SSARONG.

SECTION 3 – WEBSITE INFORMATION

We make reasonable efforts to ensure that the information displayed on our website, including product descriptions, specifications, pricing, images, and availability, is accurate and up to date.
However, occasional typographical errors, technical inaccuracies, or omissions may occur.
SSARONG reserves the right to correct errors, update information, modify product details, or cancel affected orders where necessary.
Product images are provided to give you a clear representation of the jewellery. Due to differences in lighting, photography, and individual screen settings, slight variations in colour, finish, or appearance may occur.
As some of our jewellery may involve handcrafted or detailed finishing, minor variations in appearance may naturally occur and may not necessarily be considered a defect.

SECTION 4 – PRODUCTS & SERVICES

SSARONG offers a curated collection of BIS Hallmarked 925 Sterling Silver jewellery, including rings, earrings, pendants, bracelets, mangalsutras, personalised jewellery, and other jewellery collections.
All products displayed on our website are subject to availability. We reserve the right to modify, update, discontinue, or change any product, collection, specification, or pricing without prior notice.
Certain products, including personalised or customised jewellery, are specially created according to individual customer requirements and may require additional processing time.
Customised or personalised products are subject to the specific cancellation, exchange, and other conditions stated in our Return, Exchange & Refund Policy.
We make reasonable efforts to ensure that product information and images accurately represent our jewellery. However, the actual appearance may vary slightly depending on lighting, photography, and screen settings.

SECTION 5 – PRICING & PRODUCT AVAILABILITY

All prices displayed on the website are in Indian Rupees (INR), unless stated otherwise.
Prices, product details, offers, and availability may change without prior notice.
While we make reasonable efforts to maintain accurate pricing and product information, errors may occasionally occur due to technical or human error.
If an incorrect price, product description, or availability is identified after an order has been placed, SSARONG reserves the right to contact the customer, modify, or cancel the affected order.
If payment has already been received for an order that is cancelled due to such an error, the applicable amount will be refunded according to the applicable payment and refund terms.
All products are subject to stock availability. If a product becomes unavailable after an order has been placed, we may offer an alternative where appropriate or provide a refund in accordance with our applicable policies.

SECTION 6 – ORDERS, BILLING & CUSTOMER INFORMATION

When placing an order with SSARONG, you agree to provide complete, accurate, and up-to-date billing, shipping, and contact information.
You are responsible for ensuring that your name, delivery address, email address, phone number, and other order details are correct.
We reserve the right to refuse or cancel an order if it appears to be fraudulent, contains inaccurate information, involves a pricing or payment issue, or cannot be verified.
Orders may also be cancelled due to product unavailability or circumstances beyond our reasonable control.
Any delay or failed delivery caused by incorrect or incomplete information provided by the customer may not be the responsibility of SSARONG.
For cancellation, exchange, and refund conditions, please refer to our Return, Exchange & Refund Policy.

SECTION 7 – PAYMENTS

SSARONG provides secure payment options through trusted payment gateway partners.
Available payment methods may include Credit Cards, Debit Cards, UPI, Net Banking, Wallets, Cash on Delivery (where available), and other options displayed during checkout.
Online payments are processed through third-party payment gateways using secure payment technologies.
SSARONG does not store your complete credit card or debit card information on its servers.
For payment failures, reversals, or technical issues, the applicable processing time may depend on your bank or payment service provider.
For further details regarding payment methods and checkout, please refer to our Payment & Checkout Policy.

SECTION 8 – THIRD-PARTY SERVICES

Our website may use or provide access to third-party services, including payment gateways, courier and logistics partners, analytics services, social media platforms, and other technology providers.
These third-party services operate under their own terms, privacy policies, and conditions.
SSARONG does not control the policies or practices of third-party websites or services. Your use of such services may therefore be subject to the terms and policies of the respective provider.

SECTION 9 – USER CONTENT & FEEDBACK

We welcome reviews, suggestions, testimonials, photographs, and other feedback from our customers.
By voluntarily submitting such content to SSARONG, you allow us to use, reproduce, publish, display, or share the content for legitimate business, promotional, or marketing purposes.
You confirm that any content submitted by you is your own or that you have the necessary rights and permissions to share it.
You must not submit content that is unlawful, misleading, defamatory, offensive, harmful, or that infringes the rights of another person.
SSARONG reserves the right to review, edit, reject, or remove content that violates these Terms or is otherwise inappropriate.

SECTION 10 – PRIVACY

Your privacy is important to us.
Any personal information collected through our website is handled in accordance with our Privacy Policy.
By using our website or placing an order, you acknowledge that your information may be collected, used, stored, and processed as described in our Privacy Policy.
Please review our Privacy Policy for more information about how we handle your personal information.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery timelines, or product availability.
SSARONG reserves the right to correct such errors, update information, or cancel affected orders where necessary, including after an order has been placed.
We are not obligated to update every piece of information on the website immediately. However, we will make reasonable efforts to maintain accurate and current information.

SECTION 12 – PROHIBITED USES

You must not use our website or its content:
For any unlawful or fraudulent purpose.
To violate any applicable law or regulation.
To infringe the intellectual property or other rights of SSARONG or any third party.
To submit false or misleading information.
To upload or transmit viruses, malware, or other harmful code.
To interfere with or attempt to bypass the security features of the website.
To collect or misuse personal information belonging to other users.
To engage in activities that may damage, disrupt, or interfere with the operation of our website.
SSARONG reserves the right to restrict or terminate access to the website where these Terms are violated.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

We make reasonable efforts to keep our website, products, and services reliable and available. However, we do not guarantee that the website will always be uninterrupted, timely, secure, or completely error-free.
Your use of the website is at your own discretion and risk.
To the extent permitted by applicable law, SSARONG shall not be responsible for losses or damages arising from temporary website interruptions, technical failures, third-party services, or circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any rights or protections available to customers under applicable law.

SECTION 14 – INDEMNIFICATION

You agree to be responsible for any loss, claim, or reasonable expense arising from your violation of these Terms, misuse of our website, or violation of applicable law or the rights of any third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to remain valid and enforceable.

SECTION 16 – TERMINATION

We may restrict or terminate your access to our website or services if you violate these Terms or engage in activities that may harm SSARONG, our customers, or our website.
Any obligations or liabilities arising before termination will continue to apply even after access to the website has been terminated.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Use, together with our Privacy Policy and other policies published on this website, constitute the terms governing your use of the website and our services.
If we do not immediately enforce any provision of these Terms, it does not mean that we have waived our right to enforce that provision in the future.

SECTION 18 – GOVERNING LAW & JURISDICTION

These Terms of Use shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts in Jaipur, Rajasthan, India.

SECTION 19 – CHANGES TO THESE TERMS

We may update, modify, or replace these Terms of Use from time to time.
The updated version will be published on this page and will become effective once published.
You are responsible for reviewing this page periodically. Your continued use of our website after any changes are published constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION

If you have any questions regarding these Terms of Use, please contact us:

SSARONG

Email: ssaronginternational@gmail.com

Phone / WhatsApp: +91 78520 23838 / +91 7014946286

Address: Jaipur, Rajasthan 302018, India